FAQS

Power2Go is a leading energy storage solution provider specializing in residential and commercial battery systems. We offer residential lithium battery packs (5kWh–30kWh), commercial-grade systems (50kWh–500kWh), hybrid solar inverters, smart energy management software, and complete turnkey installation services.

Our LFP battery systems are rated for 4,000+ charge cycles, which translates to 10–15 years of reliable service under normal usage. We back this with a 10-year warranty that guarantees at least 80% capacity retention throughout the warranty period.

Power2Go systems require minimal maintenance. We recommend quarterly visual inspections, annual professional servicing, and keeping firmware updated (automatic via WiFi). The BMS continuously monitors system health and alerts you to any issues. Regular cleaning of ventilation areas and checking connections ensures optimal performance.

Yes! Power2Go systems are designed with expandability in mind. You can add battery modules to increase capacity or add additional inverters for more power. Our modular architecture allows systems to grow with your needs. Consult with our technical team to ensure compatibility and proper system configuration.

Our battery systems achieve 95–97% round-trip efficiency, meaning for every 100 kWh stored, you get 95–97 kWh back. This is significantly higher than traditional lead-acid alternatives which typically achieve only 70–80% efficiency.

Yes! Our systems come with built-in Wi-Fi and cellular connectivity. You can monitor real-time energy production, consumption, battery state-of-charge, and system health from anywhere via our iOS/Android app or web dashboard. You will also receive instant alerts for any anomalies.

Absolutely. Our hybrid inverters are compatible with all major solar panel brands and support both on-grid and off-grid configurations. Our team will assess your existing solar setup during the site survey and recommend the optimal integration approach.

During a grid outage, Power2Go systems with backup functionality automatically switch to battery power within milliseconds (typically <10ms). Your critical loads continue operating seamlessly. The system prioritizes essential appliances and manages available battery capacity intelligently. When grid power returns, the system automatically reconnects.

Safety is our top priority. Every system includes multiple protection layers: overcharge/over-discharge protection, temperature monitoring and thermal management, short-circuit protection, ground fault protection, arc fault detection, and automatic emergency shutdown. Our BMS continuously monitors all safety parameters 24/7.

Standard residential installations are completed within 4–8 hours by our certified team. Commercial installations vary based on scale: small commercial systems (up to 100kWh) take 1–2 days, while larger enterprise deployments may require 3–7 days including commissioning and testing.

Permit requirements vary by location. Our team handles all necessary documentation and liaisons with local authorities on your behalf. We ensure full compliance with NEPRA regulations and local building codes before and after installation.

Yes, our systems are available in IP65-rated weatherproof enclosures suitable for outdoor installation. However, we recommend shaded, well-ventilated locations to maximize battery longevity. Our site survey team will identify the optimal installation location.

Residential systems carry a 10-year comprehensive warranty covering battery cells, BMS, and enclosure. Commercial systems carry a 5-year warranty with optional extended coverage. Our warranty guarantees at least 80% capacity retention over the warranty period, backed by our local service network.

The warranty covers manufacturing defects, premature capacity degradation below 80%, BMS failures, inverter faults, and enclosure damage under normal operating conditions. It does not cover physical damage from accidents, floods, or improper use outside our installation guidelines.

Simply contact our support team via app, phone, or email. Our technical team will remotely diagnose the issue within 24 hours. If on-site service is needed, we dispatch a certified technician within 48–72 hours. Critical failures receive priority same-day response.

Pricing varies based on system capacity and configuration. Residential systems start from PKR 450,000 for a 5kWh system and range up to PKR 2,500,000+ for larger installations. Commercial systems are quoted based on specific requirements. Contact our sales team for a detailed quote tailored to your energy needs.

Yes, we partner with leading financial institutions to offer flexible financing options. These include 0% installment plans for up to 12 months, low-interest loans for 24–60 months, and leasing options for commercial customers. Financing availability and terms depend on creditworthiness and system size.

The system price includes all hardware components (battery modules, BMS, inverter, mounting equipment), monitoring software subscription for 2 years, standard installation by certified professionals, and warranty coverage. Additional costs may include extended warranties, electrical upgrades, or premium monitoring features.